Future Opening: Client Care Coordinator / Veterinary Receptionist
Part Time • Parrish
Responsive recruiter
Client Care Coordinator / Veterinary Receptionist
Parrish, FL | No Weekends
Pay: $16–$21/hour based on experience, skills, and education
Pay: $16–$21/hour based on experience, skills, and education
Love helping people, pets, and your team?
Vet Next Door is a family-owned companion animal hospital in Parrish, FL. Since opening in 2022, we have grown quickly by focusing on high-quality medicine, excellent client communication, and a workplace culture where our team feels respected, supported, and heard.
We are looking for a warm, organized, detail-oriented Client Care Coordinator to join our front desk team. This role is ideal for someone who enjoys helping clients, solving problems, keeping the day flowing smoothly, and being the first friendly face families see when they walk through our doors.
Why our team chooses Vet Next Door
We are intentional about creating a better veterinary experience, not only for clients and pets, but for the people doing the work every day.
Our team enjoys:
- No weekends
- No after-hours emergency shifts
- Monday–Friday schedule, 8 AM–5 PM
- Supportive, low-drama team culture
- Privately owned, family-led hospital
- Low Stress Handling® practice with certification available
- After-hours cleaning service so our team can focus on client and patient care
- A stocked breakroom with team-favorite snacks and drinks
- More benefits detailed below
At Vet Next Door, our front desk team is not just “answering phones.” Our Client Care Coordinators are a critical part of the medical team. You help set the tone for the client experience, support our doctors and technicians, and keep the hospital running efficiently.
A hospital built for modern veterinary care
Vet Next Door uses tools that help our team communicate clearly and work efficiently, including:
- Cloud-based veterinary software through Vetspire
- AI medical scribe support for records and client communication
- Online scheduling and digital client communication tools
- Integrated online pharmacy
- Modern exam rooms and treatment areas
- Digital radiography, dental radiography, ultrasound, and in-house diagnostics
- A collaborative team approach between doctors, technicians, assistants, and client care staff
What we are looking for
We are seeking someone who is friendly, calm under pressure, organized, and comfortable communicating with a wide variety of people. The right candidate understands that veterinary reception requires empathy, attention to detail, professionalism, and teamwork.
Veterinary experience is preferred, but we are willing to train the right person who brings strong communication skills, reliability, kindness, and a team-first attitude.
This position may be a great fit if you:
- Enjoy helping people and pets
- Communicate clearly and professionally
- Can stay organized in a busy environment
- Are comfortable answering phones and managing multiple priorities
- Have strong attention to detail
- Can handle emotional conversations with empathy
- Work well with doctors, technicians, assistants, and other reception team members
- Want to grow with a privately owned veterinary hospital
Benefits and compensation
We offer a competitive benefits package, including:
- $16–$21/hour based on experience, skills, and education
- Health insurance
- Dental and vision insurance
- 401(k) retirement plan with employer match
- Paid Time Off
- Continuing education opportunities
- Uniform scrub stipend with embroidery
- Employee pet care discounts
- Quarterly bonus / profit sharing
Position responsibilities
Responsibilities may include:
- Greeting clients and patients warmly
- Answering phones and managing client communication
- Scheduling appointments and surgical procedures
- Checking clients in and out
- Collecting payments and reviewing invoices
- Managing email, text, and online appointment requests
- Updating client and patient information
- Preparing medical records and consent forms
- Supporting prescription refill requests and pharmacy communication
- Coordinating communication between clients, doctors, and the medical team
- Helping maintain a clean, welcoming lobby and front desk area
- Assisting with reminder calls, follow-ups, and client education
- Supporting inventory, scanning, filing, and other administrative tasks as needed
About Parrish, FL
Parrish is a fast-growing community on Florida’s west coast near Bradenton, Sarasota, Tampa, and St. Petersburg. Enjoy nearby beaches, kayaking, fishing, wildlife preserves, golf, professional sports, and top-rated schools without the congestion of a major metro area.
Learn more about us at www.myvetnextdoor.com
Compensation: $16.00 - $21.00 per hour
Vet Next Door is a privately owned, small animal veterinary hospital located in Parrish, Florida, founded by husband-and-wife team, Dr. Zach and Dr. Morgan Pearl. Since opening in 2022, our mission has been simple: provide high-quality, modern veterinary care while maintaining the warmth and trust of a neighborhood clinic.
We operate out of a new, thoughtfully designed facility equipped with advanced diagnostics, digital radiography, in-house lab capabilities, and a strong focus on efficiency and workflow. Our goal is to practice excellent medicine without unnecessary chaos or burnout.
Our culture is one of professionalism, accountability, and support. We value team members who take initiative, communicate clearly, and genuinely care about both patients and people. We’ve worked hard to build a low-drama, collaborative environment where everyone contributes and feels respected.
We also believe veterinary medicine is a people business. From client communication to team dynamics, we prioritize kindness, transparency, and continuous improvement. Whether it’s investing in training, refining our systems, or supporting each other through busy days, we’re committed to getting better together.
If you’re looking for a workplace where you can grow your skills, be part of a strong team, and take pride in the care you provide, Vet Next Door may be the right fit.
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Professional Growth
We prioritize hands-on learning and continuous development. Team members are actively involved in cases, with opportunities to build skills in areas like patient handling, surgery, dentistry, anesthesia monitoring, radiology, and laboratory diagnostics. We regularly invest in continuing education to help our team grow both clinically and professionally. Team members who show initiative and interest are given increasing responsibility and support to expand their skillset over time.
Work Environment
We’ve intentionally built a structured, efficient, and low-drama workplace. Our hospital operates with clear roles, strong leadership from experienced technicians, and systems designed to keep the day running smoothly. We emphasize accountability, professionalism, and mutual respect, which allows our team to focus on patient care rather than workplace friction. Our facility is modern and thoughtfully designed, with digital radiography, in-house lab equipment, and organized treatment areas that support efficient, high-quality medicine.
Work-Life Balance
We believe consistency and predictability are key to maintaining a healthy work-life balance. Our clinic operates Monday through Friday with no weekend hours, allowing our team to have reliable time off. Appointment scheduling is structured to maintain a steady pace throughout the day rather than overloading certain time blocks. We also prioritize finishing the workday on time whenever possible, so team members can leave work at work and enjoy their time outside the clinic.
Compensation & Financial Benefits
We offer competitive hourly pay based on experience and skill level, with opportunities for growth as team members develop within the practice. Full-time employees are eligible for health (+/- dental/vision) insurance, 401K with company matching, and paid time off. Employee pet care discounts are available to all team members, allowing employees to provide high-quality care for their own pets at a reduced cost. We also provide a uniform allowance to ensure team members have the professional attire they need without added personal expense. As the practice continues to grow, we regularly evaluate compensation and benefits to remain competitive within the industry.
Culture & Extras
Our culture is one of support, appreciation, and shared purpose. We regularly recognize team contributions and celebrate milestones, whether through team lunches, outings, or appreciation events. As a locally owned practice, we’re also involved in the community through events and charitable initiatives, giving team members the opportunity to be part of something meaningful beyond day-to-day patient care. Most importantly, we’ve built a team that genuinely enjoys working together—creating an environment where people feel comfortable, valued, and motivated to do their best work.